DEVEMBER 2023 update: All handmade and sticker orders made after December 6th will be processed after January 6th. Print on demand orders will continue to ship normally!
Cake orders: We are currently unable to ship cakes. We are happy to arrange pick-up in Montreal. Please note that if you're purchasing any print on demand items, you will need to do a separate transaction for those items.
UK CUSTOMERS: As a result of Brexit, we are unable to collect the necessary VAT through our main website. Fortunately, that function is available for purchases in our Etsy shop, available here.
For Canadian orders: Standard $3 shipping does not provide tracking or insurance. We do take a photo of every parcel sent, but we cannot provide any guarantees or refunds if parcels are lost in transit. Particularly during the holiday season, we strongly recommend upgrading to tracked shipping to make sure all your stuff arrives in time!
Please note that for some print-on-demand items, they are fulfilled outside of Canada, and so customs may be due. Unfortunately, we have no control over this or over which shipping company is used to send the final product. If you do not want an item printed outside of the country, get in touch with us before placing your order to check if your chosen items are available to be printed in Canada!
For international orders: Please note, that for all orders outside of Canada, we use a USPS broker that goes to the border once a week. So after the printing of a label, it can take a few days for the item to arrive at the border. Once they have been scanned in by our broker, we only have as much information about tracking as available to you.
Please note that all printed items (apparel, tote bags, mugs) are drop-shipped. If you wish to purchase handmade items at the same time, and you are ordering within Canada, the checkout will default to a standard untracked shipping rate. If you would like a tracked option, simply do two separate transactions.
We're doing our best to get everything to you as quickly as possible, but please be patient as COVID is slowing down things all over. After all, the intern and big boss don't have thumbs!
Free shipping is offered for purchases in Canada and the United States of $100 or more.
We are not responsible for any customs fees that might be due upon receipt.